ASPIRE is a quarterly magazine published by PCI in cooperation with the associations of the National Concrete Bridge Council. The editorial content focuses on the latest technology and key issues in the Concrete Bridge Industry.
Issue link: http://www.aspiremagazinebyengineers.com/i/532296
FOCUS ENGINEERING RELATIONSHIPS Jacobs relies on strong relationships, repeat clients, and value-focused design decisions as it delivers innovative and efficient bridges in an evolving bridge market by Craig A. Shutt Since its founding in 1947, Jacobs has risen to become one of the world's largest and most diverse providers of technical professional and construction services. It also has become a specialist in total project delivery for major, award-winning bridge projects. Ever evolving, Jacobs has recently developed a value-oriented analytic tool, named Jacobs Value+, that allows clients to verify savings the firm has produced, which in 2014 totaled a record $5.3 billion. "We have built our reputation on being relationship-based, which is one of the core values of our company," explains National Bridge Principal Marcos P. Loizias. "We focus on forging strong, long-term relationships, and it's a major contributor to our success in becoming one of the world's largest engineering firms." He notes that more than 90% of the firm's work comes from repeat customers. "Clients rely on us to be strategic and tactical," he says. "In designing and building bridges-and in delivering all the different types of projects we do in a diverse range of markets-our customers want us to help them save money while being innovative, environmentally sensitive, and understanding of community concerns." Jacobs Value+ One of the key ways Jacobs proves its value comes through its Jacobs Value+ program, in which the company documents the savings that it provides through ideas, innovations, value engineering, and constructability reviews of designs as they are being developed. "The clients confirm these savings through a formal verification process to support our claims," Loizias explains. Many of the changes that drive these savings result from engaging subject matter experts and specialists from the firm's resources around the globe. "While local expertise is sufficient for many projects, our access to uniquely specialized expertise at Jacobs provides our clients with the best technical knowledge, experience, and methods available," Loizias says. "Our design and technical groups regularly confer with other value-engineering experts, who help us brainstorm new ideas." Creating value-engineered, cost effective solutions has become more prevalent as many clients began adopting alternative delivery forms, especially public-private partnerships(P3) and design-build options. "Currently, more than 70% of our bridge work is done on design-build and P3 projects, primarily supporting contractors as the lead engineer and design manager," notes Loizias. "Doing so much design-build work with contractors allows means and methods to be incorporated as cost-effective ideas early into the design process. I see this bringing more innovation. It allows us to think outside of the box."